To Our Clients: Please visit our COVID-19 page for program information and updates.

Home Visiting


At The Child Center of NY, we believe that all children — even those experiencing the most serious problems — deserve the chance to get the help they need while remaining with their families. For children at risk of psychiatric hospitalization, we offer 24/7 home-based crisis intervention, case management, and coping skills training through programs of varying intensity.


Step-Down Program
118-35 Queens Boulevard, Sixth Floor
Forest Hills, NY 11375
Phone: 917-933-6927
Fax: 718-651-7254

  • Hours: Office — Monday-Friday, 9 a.m.-5 p.m.; Staff available 24/7 to enrolled families via cell phone
  • Services provided: Intensive home-based interventions for families of youngsters who are already involved with the mental health system. Youngsters must be experiencing serious emotional and/or behavioral difficulties.
  • Admission criteria: Youngster must have used mental health services in the past. Referrals may be made directly.
  • Languages spoken: English, Spanish
  • Ages accepted: 5 to 18
  • Transportation: Subway—E or F to Union Turnpike–Kew Gardens station; Buses—QM1, QM5, QM6, QM7, QM8, QM18, QM21, X63, X64, X68.

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Home Based Crisis Intervention (HBCI)
118-35 Queens Boulevard, Sixth Floor
Forest Hills, NY 11375
Phone: 917-933-6927
Fax: 718-651-7254

  • Hours: Office — Monday-Friday, 9 a.m.-5 p.m.; Staff available 24/7 to enrolled families via cell phone
  • Services provided: Intensive home-based interventions for families of youngsters who are already involved with the mental health system. These are short-term services to stabilize youngsters who are at imminent risk of psychiatric hospitalization. Services offered in the home and referrals made for follow-up services when intervention is completed.
  • Admission criteria: Youngster must have used mental health services in the past.
  • Languages spoken: English, Spanish.
  • Ages accepted: 5 to 18
  • Transportation: Subway—E or F to Union Turnpike–Kew Gardens station; Buses—QM1, QM5, QM6, QM7, QM8, QM18, QM21, X63, X64, X68.

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Children and Family Treatment and Support Services (CFTSS) program
118-35 Queens Boulevard, Sixth Floor
Forest Hills, NY 11375
Phone: 917-933-6927
Fax: 718-651-7254

  • Hours: Office — Monday-Friday, 9 a.m.-5 p.m.
  • Services provided: CFTSS provides clients facing some of the toughest mental health challenges with in-home therapeutic services, psychiatric support and treatment, and skill-building services, as well as aid with self-advocacy.
  • Admission criteria: Clients must have Medicaid Managed Care, along with completing a referral, indicating the reason for referral. We serve clients in Queens, Brooklyn, and Nassau and Suffolk counties through our Forest Hills office.
  • Languages spoken: English, French Creole, Mandarin, and Spanish
  • Ages accepted: 0 to 21
  • Transportation: Subway—E or F to Union Turnpike–Kew Gardens station; Buses—QM1, QM5, QM6, QM7, QM8, QM18, QM21, X63, X64, X68.

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