As the Director of Clinical Best Practice at The Child Center, Diane Valente, LCSW-R, supports our clinicians in delivering high-quality, evidence-based care to children, adolescents, and families. She works closely with our clinical teams to provide training, enhance professional development, and implement best practices that align with our mission of empowering the communities we serve. By fostering a strong clinical foundation, we ensure that our clinicians have the skills, knowledge, and support needed to make meaningful, lasting impacts in the lives of our clients. In honor of National Social Work Month, Diane shared her insights on supporting social workers and clinicians who make our mission possible.
The Child Center of NY: What are some of the most rewarding aspects of social work in your programs, and how does it inspire your leadership approach?
Diane Valente, LCSW-R: One of the most rewarding aspects of social work is witnessing the growth and resilience of our clients as they navigate challenges and move toward healing. Seeing a young person gain confidence, develop coping strategies, or reconnect with their family is incredibly fulfilling. This fuels my leadership approach. I strive to create spaces where clinicians feel valued, supported, and equipped to do this work effectively. By investing in their growth, we create a ripple effect that ultimately benefits the communities we serve.
What is one change or improvement you would like to see in the field of social work that could make a lasting difference in supporting both social workers and the clients we serve?
I would love to see greater investment in sustainable workforce support, increased funding for mental health services, and ongoing professional development opportunities. Burnout is a significant challenge in social work, and by prioritizing the well-being of clinicians, we can enhance the quality of care provided to clients. A well-supported workforce leads to better outcomes for individuals and families who rely on these critical services.
One way we are addressing this is through our partnership with the International Grief Institute. The Clinical Best Practice team and the Organizational Effectiveness & Employee Experience (OEX) team are working together to provide Compassion Fatigue and Grief Trainings in the upcoming months to help support our staff and the communities we serve. These trainings are essential in equipping our workforce with tools to manage the emotional impact of this work and sustain their passion for helping others.
What advice would you give to those interested in pursuing a career in social work, particularly in the nonprofit sector?
Social work in the nonprofit sector is deeply fulfilling, but it also requires resilience, adaptability, and a commitment to continuous learning. My advice is to seek strong supervision and mentorship early in your career, as these relationships can help you navigate challenges and grow as a professional. Stay connected to your “why” because that passion will sustain you through the difficult moments. And remember, social work is a collaborative effort; lean on your colleagues and take care of yourself as you care for others.
How can the community or donors further support social workers and the work they do throughout the year, not just during National Social Work Month?
Supporting social workers means advocating for policies that fund mental health services, investing in training and development, and ensuring that frontline workers have the resources they need to do their jobs effectively. Community members and donors can also help by funding wellness initiatives for social workers, providing scholarships for ongoing education, or simply recognizing and uplifting the work being done. A little appreciation and acknowledgment go a long way in sustaining morale and motivation in this field.
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