Team Stories

Team Spotlight: Diane Valente, Director of Clinical Best Practice

head shot of Diane Valente

A head shot of Diane Valente.As the Director of Clinical Best Practice at The Child Center, Diane Valente, LCSW-R, supports our clinicians in delivering high-quality, evidence-based care to children, adolescents, and families. She works closely with our clinical teams to provide training, enhance professional development, and implement best practices that align with our mission of empowering the communities we serve. By fostering a strong clinical foundation, we ensure that our clinicians have the skills, knowledge, and support needed to make meaningful, lasting impacts in the lives of our clients. In honor of National Social Work Month, Diane shared her insights on supporting social workers and clinicians who make our mission possible.

The Child Center of NY: What are some of the most rewarding aspects of social work in your programs, and how does it inspire your leadership approach?

Diane Valente, LCSW-R: One of the most rewarding aspects of social work is witnessing the growth and resilience of our clients as they navigate challenges and move toward healing. Seeing a young person gain confidence, develop coping strategies, or reconnect with their family is incredibly fulfilling. This fuels my leadership approach. I strive to create spaces where clinicians feel valued, supported, and equipped to do this work effectively. By investing in their growth, we create a ripple effect that ultimately benefits the communities we serve.

What is one change or improvement you would like to see in the field of social work that could make a lasting difference in supporting both social workers and the clients we serve?

I would love to see greater investment in sustainable workforce support, increased funding for mental health services, and ongoing professional development opportunities. Burnout is a significant challenge in social work, and by prioritizing the well-being of clinicians, we can enhance the quality of care provided to clients. A well-supported workforce leads to better outcomes for individuals and families who rely on these critical services.

One way we are addressing this is through our partnership with the International Grief Institute. The Clinical Best Practice team and the Organizational Effectiveness & Employee Experience (OEX) team are working together to provide Compassion Fatigue and Grief Trainings in the upcoming months to help support our staff and the communities we serve. These trainings are essential in equipping our workforce with tools to manage the emotional impact of this work and sustain their passion for helping others.

What advice would you give to those interested in pursuing a career in social work, particularly in the nonprofit sector?

Social work in the nonprofit sector is deeply fulfilling, but it also requires resilience, adaptability, and a commitment to continuous learning. My advice is to seek strong supervision and mentorship early in your career, as these relationships can help you navigate challenges and grow as a professional. Stay connected to your “why” because that passion will sustain you through the difficult moments. And remember, social work is a collaborative effort; lean on your colleagues and take care of yourself as you care for others.

How can the community or donors further support social workers and the work they do throughout the year, not just during National Social Work Month?

Supporting social workers means advocating for policies that fund mental health services, investing in training and development, and ensuring that frontline workers have the resources they need to do their jobs effectively. Community members and donors can also help by funding wellness initiatives for social workers, providing scholarships for ongoing education, or simply recognizing and uplifting the work being done. A little appreciation and acknowledgment go a long way in sustaining morale and motivation in this field.

Fostering Inclusivity During Ramadan: Insights from Mehak Mahmood, Program Director

Mehak stands near an Eid sign on a fence

Mehak stands next to an Eid sign on a fence.Mehak Mahmood is a Program Director at our SONYC afterschool program at J.H.S. 185 Edward Bleecker Middle School, in Flushing, Queens. She has been with The Child Center for more than a decade, and has served at J.H.S. 185 for eight years. This month, we had the opportunity to speak with her about Ramadan. For the Muslim community, Ramadan is one of the holiest months of the year, marked by abstaining from food and water from sunrise to sunset. It is a time to deepen faith, cultivate self-discipline, and give back to the community.

The Child Center of NY: Ramadan Mubarak! How are you observing Ramadan this year at J.H.S. 185?

Mehak Mahmood: During my time at J.H.S. 185, I’ve always offered a designated area for Muslim students who wish to perform one of the five obligatory prayers or salah during school hours. This space is clean, equipped with facilities for ablution, and supervised by someone knowledgeable about the prayer process.

Before Ramadan began, I discussed this arrangement with the school’s administration team and offered the space to them. They included this information in the morning announcements. To my surprise, since Ramadan started, we have had at least ten students coming downstairs daily to pray.

Ramadan materials

Mehak dedicates a prayer space for Muslim students at J.H.S. 185 and hands out goodie bags for Ramadan.

Ramadan materials

Can you share what Ramadan means to you personally, and how you celebrate it with family and community?

Ramadan is a deeply personal time when I slow down and focus my energy on strengthening my spiritual and religious connection. I grew up in a modest Islamic family, and since childhood, I’ve always loved fasting and answering the question, “Not even water?” with a proud “Yes, not even water.” Over the years, my family and I have developed a routine of waking up before dawn to have breakfast, or suhoor, and praying together before either going back to sleep or heading out to work. Some days, it’s easier to fall back asleep, while other days can be more challenging depending on when I need to get up for work.

Every year, we decorate our house for Ramadan by putting up moon and star lights, displaying “Ramadan Mubarak” signs, and buying dates to break our fast (iftar). We also give out Ramadan Mubarak goodie bags, and since my niece was born nearly two years ago, we’ve enjoyed watching Ramadan cartoons like “Omar and Hannah” in the background, as long as her screen time allows.

At the end of the month, we celebrate Eid al-Fitr, a festival where we all dress in our best and newest outfits and jewelry, women apply mehndi/henna, we pay our respects to deceased loved ones, and perform the special Eid prayers. Afterward, we enjoy our morning coffee and share meals with family and friends, cherishing the togetherness and joy that this special time brings.

What are some of the challenges you face during Ramadan, and how do you manage them, especially in a work environment?

Growing up, some of the challenges I faced during Ramadan included finding accommodations during lunchtime and explaining to classmates or colleagues that I could not eat. It was important to clarify that my fasting did not mean I was triggered by others eating. As I’ve gotten older, the eating aspect has become less of an issue, and the primary challenge I now face is managing sleep and the fatigue that comes with fasting.

Today, I usually plan ahead and schedule my time off so that I take every Friday off for the month. Since joining The Child Center and at previous jobs, I’ve always communicated with my supervisors about my schedule, letting them know I’ll be off on Fridays as well as Eid. In my religion, Friday is the most sacred day, so it’s important for me to rest and worship. Given the nature of our work, we often have working lunches, so I request to use that one hour to come in later, and if necessary, I am willing to stay later in the evening to complete my tasks. This helps me manage my energy and avoid burnout. As a manager, I offer similar accommodations to my Muslim staff, such as allowing them to adjust their schedules and making a space available for prayer at work.

Before Ramadan begins, I make sure that I complete any high-priority tasks and prepare my team by informing them about the changes during the month. I let them know that my days will be shorter, and my energy levels may be lower, but I will continue to lead by example and make sure both my team and the participants we serve are well taken care of and safe.

How can we be supportive of our colleagues, clients, and community members during Ramadan?

Supporting our colleagues, clients, and community members during Ramadan requires understanding, empathy, and flexibility. One of the simplest ways to be supportive is by just acknowledging that many of us are fasting, which can affect energy levels and routines. Being mindful of these changes can help foster an environment of respect.

For colleagues, offering flexibility in work schedules can make a big difference. One of the major requests I’ve had during Ramadan is to avoid setting up early morning meetings or adding extra meetings to the schedule. Fatigue is a real challenge, and while we may not have the luxury of taking the entire month off, at the very least, letting us work from home once a week or avoiding early morning meetings can help manage energy levels. Additionally, providing a quiet, designated space for prayer or reflection shows support for those observing Ramadan.

For clients, being considerate of meal times or other religious practices is important. If your work involves serving food, for example, offering alternatives or scheduling meals around prayer times can be a thoughtful gesture. It’s also helpful to have a conversation with Muslim colleagues, clients, or community members about how they feel if you are eating around them. While eating around me doesn’t trigger me personally, it may be uncomfortable for others, and having that open dialogue can go a long way in creating a supportive atmosphere.

In the broader community, we can extend our support by participating in charitable acts. Ramadan is a time of giving, so volunteering or donating to local causes can be a great way to engage with and help those in need.

Lastly, it’s essential to provide a space for Muslims to pray. Whether they are colleagues, clients, or community members, a fast is incomplete without the prayers, and having a space available for them to pray is a key form of support.

Ultimately, being supportive during Ramadan is about respecting the observances and challenges of those observing the month, offering understanding when needed, and creating an environment where everyone feels valued and respected.

What is one thing you’d like others to understand better about Ramadan?

It’s not just about abstaining from food and drink; it’s a time to make better habits (such as eating healthier, quitting smoking, or getting up earlier), let go of the bad ones (like road rage, cursing, or gossiping), and, most importantly, it’s the best time to spiritually and religiously reset your mindset. Ramadan offers an opportunity to reflect on one’s actions, improve personal discipline, and develop a deeper connection to faith. It’s about being more mindful of how we treat others and taking steps to become better versions of ourselves.

Julissa’s Story

Julissa poses outside on her doorstep with her two young children.
Julissa poses outside on her doorstep with her two young children.

Julissa and her two children

At The Child Center of NY, we prioritize hiring people from the communities we serve, with a particular emphasis on hiring former clients. The benefits of this are twofold. First, hiring from the neighborhood is critical to fostering a cycle of opportunity. Second, community members and former clients understand clients’ obstacles and potential; in turn, clients trust them and feel their compassion. For example, 100% of Early Head Start caregivers reported that 100% of staff tried to learn about their family’s interests and concerns.

One of those staff members is Julissa Grullon, Early Head Start Assistant Director, whose daughter was a Child Center Head Start student for two years. Below, Julissa writes in her own words about her experience as a client and as a team member, and how the two are not separate entities, but rather two parts of a whole.

When I started the process of finding a preschool for my daughter, I applied to The Child Center’s Corona Head Start. It was literally across the street from my house. I thought it would be so convenient, and it seemed like a good program. I have a bachelor’s degree in psychology, took education courses, and worked as an assistant teacher at a preschool for many years, so I knew what to look for in a program. My daughter got accepted into the 3K class, and I was so excited.

The first step was meeting with Karina Herrera, the family worker at the time, for the intake process. The family of every child at a Child Center early childhood education program is assigned a family worker, who is trained to support families and recognize needs for services. Karina was warm and friendly, and I asked if there were any job openings available. I was pregnant with my son, and I told her I wasn’t looking for anything at the moment, but that if anything came up, to please let me know.

Two or three months passed, and I started bringing my daughter to school. I would see Karina in the hallway, and we would always say hello. A few more months passed by, I had just given birth to my son, and I asked her if any positions opened up. She said, “Oh, I think they are looking for a receptionist.” And I was like, oh, that’s great. Maybe I can do an interview. She said she would talk to the director and let me know. A couple of days later, Karina told me she spoke to the director, and that she would be calling me for an interview. I was excited!

I interviewed with Miss Lilly Rodriguez, the previous director. I told her I always wanted to be a teacher, so even though this is an admin position, maybe this is my perfect time to step back into education, and I could also work to get my master’s degree. To my surprise, she said, “I’m actually looking for a teacher. There’s a vacancy in one of the classrooms. Maybe this is perfect timing for you. You can start now while you work to finish your master’s.” She said we could test it out, and that I should come back and do a lesson with the kids. I did the lesson, and Lilly was like, you’re a natural, and I got the job.

My education, my previous teaching positions, and my experience as the parent of a child in the program all helped me in my role. As a parent, I saw firsthand how the program really encourages children’s holistic growth, including their mental health.

My daughter sometimes had a tough time emotionally. Ms. Meital, the mental health consultant, noticed that she had crying moments, and she asked me, “Hey, what do you think if I take her with some of the other children in the classroom and have some meeting time?” She takes four or five kids for 30 minutes and has a little meeting time to go over feelings. And I said that would be perfect.

That was really good for my daughter. They would draw pictures of feelings and read a book about them. She learned so much about her emotions and how to regulate them. It was a really good moment for her. And it also helped me as a teacher to recognize the importance of emotional health in my students’ education.

My daughter has made so many strides since then, and so have I. Even though I love teaching, I also wanted to try something different and earn a higher salary. I started looking for jobs but wasn’t finding anything. Then, funny enough, one of my best friends came here for an interview. I asked her what the position was, and she told me it was for assistant director of Early Head Start. I wished her good luck and told her, “I hope you get the job!” Later, when she told me she didn’t get the role, it was like a light bulb: Why don’t I apply for this position? At first, my supervisor was like, “I don’t want you to go! I don’t want to lose you in the classroom!” But I went for the interview with Aisha [Okoro, Senior Program Director of Early Head Start]. Everything went well, and I got the position.

As assistant director, I supervise the home visitors: make sure they are going to their home visits, make sure assessments are completed accurately and on time, and support them in any way that I can. I miss working directly with the kids at times, but I love supporting people in their roles and knowing I’m making a difference in so many lives: I’m helping the home visitors be the best they can be, and I’m helping families support their children.

Since I grew up here in Corona and my daughter was a student here, I know a lot about the program from different perspectives, and I can easily relate to the families and the home visitors and support them. Being a teacher and having that classroom experience has helped me in assessing the child. So this position has been a good fit for me.

Funny enough, I got this position at the same time my daughter started kindergarten. She is doing great! I really feel that her experience here prepared her well—academically, socially, and emotionally. I was scared she would cry, and I wouldn’t be there to support her. But she hasn’t cried! And she loves it.

It’s kind of like we both graduated. I’m excited for this new chapter in our lives.

Jin Li and Nara Youn Featured by Robin Hood

A photo of Nara and Jin posing on a busy sidewalk with the words, "Be a lifeline for those in crisis."

A photo of Nara and Jin posing on a busy sidewalk with the words, "Be a lifeline for those in crisis," used in Robin Hood's Faces of Poverty Fighters campaignThe Child Center of NY is excited to share that Nara Youn, Youth Development Business Manager, and Jin Li, Community Advocate, have been featured in Robin Hood‘s “Faces of Poverty Fighters” campaign for their extensive work on the Undo Poverty Flushing initiative, which aims to help move all Flushing community members out of rapidly growing poverty toward sustainable economic advancement.

From Robin Hood:

Be a lifeline for those in crisis, like Nara Youn and Jin Li. 

Nara Youn, the Youth Development Business Manager at The Child Center of NY, embodies the heart of poverty-fighting work in New York City. Raised in an immigrant family, she understands firsthand the struggles of navigating systemic barriers while striving for a better future. Her commitment to equity, fairness, and opportunity isn’t just professional—it’s personal. As a mother, she dreams of a city where every child, including her own daughter, has the chance to thrive.

At The Child Center of NY, Nara and Jin are working to transform lives in low-income and immigrant communities, addressing not only children’s cognitive and emotional well-being, but also the stability of entire families. Their work is rooted in collaboration, co-leading the Undo Poverty Flushing initiative to dismantle systemic barriers and advocate for economic mobility. Fluent in more than two dozen languages, her team ensures that no family is left behind, creating access to critical resources and support.

Nara’s approach goes beyond short-term fixes, focusing on lasting change through relationship-building, holistic care, and systemic advocacy. She believes that breaking cycles of poverty starts with addressing inequities and empowering communities to grow stronger together. For Nara, seeing a child excel, a family find stability, or a neighborhood unite reinforces her belief that a brighter, more equitable future is possible for all. Her story is a powerful reminder that poverty is not just about resources—it’s about opportunity, and creating pathways to lasting change.

Congratulations, Nonaghosa Ohikuare, Our New Director of the Health Home Program!

Nona poses with former director of the Health Homes program.
Nona poses with former director of the Health Homes program.

Passing the torch: Pierrette Guerrier, former director of the Health Home Program, and our new director, Nonaghosa Ohikuare

We are thrilled to announce that Nonaghosa (Nona) Ohikuare is taking on a new role as Director of the Health Home Program. Nona started her tenure at The Child Center as an individualized care coordinator with the Waiver Program. Through her hard work and dedication to our clients, she was promoted to supervisor, and when the Waiver Program transitioned to the Health Home Program in 2019, she served as one of the assistant program directors. Nona also was a recipient of The Child Center’s Russell L. Carson Visionary Award.

Nona has always had a passion for helping people, especially children, and after graduating from college she served at several nonprofit organizations, including Teach for America, AmeriCorps, and Refugee Family Services. Nona initially studied pre-law and international relations in college; however, it became evident to her that so many of the people she came in contact with who were involved in the legal system also had mental health issues, and these individuals and families needed support.

When asked about her new role, Nona shared, “I am excited to be part of such a great team, and I want to express my sincere appreciation for the great work you all have been doing. I recognize the unique contributions each of you brings to the team, and I’m here to learn from each of you and understand your perspective on how we can move forward together. I am committed to supporting your professional development. My door is always open for feedback and ideas, and I encourage open and honest communication within our team. We are stronger together, so let’s collaborate on solutions and make the most of our collective skills.”

Team Spotlight: Jessica Barrera-Morales, Vice President of Integrated Behavioral Health Services

Jessica Barrera-Morales sitting at her desk

Jessica Barrera-Morales sitting at her deskThe Child Center of NY is excited to announce the promotion of Jessica Barrera-Morales, LCSW-R, to the role of Vice President of Integrated Behavioral Health Services!

In this new position, Jessica oversees our three family wellness centers and implements an innovative management strategy to ensure the highest level of care across all centers. With 24 years of experience in both outpatient and inpatient behavioral health, Jessica has brought a wealth of expertise to the team. As a vital part of our organization for more than 18 years, she’s served in various roles, and we couldn’t be more thrilled to have her step into this leadership position. Her passion for helping families and her deep commitment to our mission will continue to inspire and drive us forward.

Here’s what Jessica had to say about her Child Center journey.

The Child Center of NY: Can you share a little about your journey at The Child Center and the key experiences that led to your promotion?

Jessica Barrera-Morales, LCSW-R: My journey at The Child Center of NY has been incredibly rewarding and transformative. I started as an intern at the Jamaica Clinic [now called the Jamaica Family Wellness Center], where I worked with children in foster care. This experience was invaluable and solidified my commitment to working with children and families. After graduating, I returned to work at the Woodside Clinic [now called the Cohen Family Wellness Center], at a time when our organization was called Queens Child Guidance Center.

Over the years, I had the privilege of working in various roles that helped me develop my clinical and leadership skills. Leading several clinical teams, I always prioritized enhancing services and outcomes for our clients and community. A particularly impactful experience was spearheading the Alternatives to Residential Treatment programs, which provide crucial support for youth facing severe depression and at risk for suicide. Programs like the Youth Intensive Outpatient and Bridge to Hope are designed to keep youth in their homes and prevent out-of-home placement. I am grateful for the opportunities I’ve had to contribute to these important initiatives.

What do you see as the most important priorities for the family wellness centers in the next 1-3 years? What is your vision for these centers?

I believe our most important priorities for the family wellness centers should be enhancing accessibility, expanding our range of services, and fostering community partnerships. By making our services more accessible, we can ensure that more families receive the support they need. Additionally, strengthening our partnerships with local organizations will help us create a more integrated support network for families. I envision a place where we continuously innovate and adapt to meet the evolving needs of those we serve, always striving to provide the highest quality of care.

How do you envision fostering collaboration among your team, other departments, and community partners to improve services for the families we serve?

By continuing to foster a collaborative environment with colleagues across clinics, divisions, and our community partners, we will be able to contribute to a culture of continuous improvement and innovation. We can achieve this by establishing regular interdepartmental meetings and joint projects to ensure we are aligned and working toward common goals. We can connect with our community partners by working together on joint initiatives and learning how we can better serve our clients.

Team Spotlight: Sarah Garner, LMSW, honored by New York State Coalition for Children’s Behavioral Health

head shot of Sarah Garner

head shot of Sarah GarnerSarah Garner, Master Social Worker at The Child Center of NY’s Cohen Family Wellness Center, was recently selected by the NYS Coalition for Children’s Behavioral Health as an Employee of the Year! She was honored at a ceremony in Saratoga Springs last month.

A note from Xiomara Borja, Director of Integrated Clinical Services, and Marielys Cruz, Clinical Supervisor and Sarah’s colleague at CFWC, speaks to how this honor was well-deserved: “Since joining The Child Center in July of 2023, Sarah has demonstrated remarkable dedication and a strong commitment to her professional development in the behavioral health field. As a new clinician, Sarah navigated the early challenges of familiarizing herself with our organizational protocols and deadlines. Despite the typical growing pains of a new hire, she consistently displayed an eagerness to improve and refine her clinical skills. Today, Sarah continues to show great determination in her growth, and her clinical abilities have evolved significantly. One of Sarah’s standout qualities is her exceptional level of client engagement. She is resourceful, always advocating for her clients and ensuring they have the support they need. Her colleagues and managers alike have noted her strong work ethic and her ability to collaborate effectively with the team. Sarah is consistently willing to go above and beyond for both her clients and her peers. She has shown a commendable willingness to contribute to the team whenever teamwork is needed, offering support to others and always making herself available when called upon. Sarah’s dedication to her role and her ability to work collaboratively with others truly set her apart. She has not only grown into an outstanding clinician but also a valued team member. I wholeheartedly believe that Sarah Garner deserves to be recognized as Employee of the Year for her hard work, perseverance, and unwavering commitment to excellence.”

Sarah Garner being honored as a NYS Coalition for Children's Behavioral Health Employee of the YearSarah spoke about how moved she was to receive this distinction: “It was an honor to attend the New York State Coalition for Children’s Behavioral Health celebration. I was privileged to be named the employee of the year at the Cohen Family Wellness Center. The convention not only broadened my perspectives on the necessity for mental health services for adolescents and adults, but it also taught me that implementing a client-centered and holistic approach in my sessions with my clients makes a difference in their lives. I could not have received this award without the support of my colleagues and the Cohen Family Wellness team. I am fortunate to be a part of The Child Center of NY, and I am excited to continue my work here moving forward and making a difference in my clients’ lives.”

Team Spotlight: Seline Bearman, Director of Early Childhood Mental Health, Clinical Services, Celebrates 31 Years at The Child Center

headshot of Seline Bearman
A group photo of the early childhood mental health team, including Seline Bearman.

The Early Childhood Mental Health Team at the (now closed) Elmhurst clinic in 2019. Seline is on the far right.

Seline Bearman, LCSW-R, Director of ECMH, Clinical Services, is a valued member of the Child Center of NY team who has been with the organization for an incredible 31 years. Over the course of more than three decades, Seline has witnessed and contributed to The Child Center’s growth and evolution. From her early days as an intern to leading the Early Childhood Mental Health program, Seline’s time with us offers a unique perspective on our work and how far we’ve come. Join us in celebrating this milestone and see what’s kept Seline inspired all these years.

The Child Center of NY: Can you share a bit about how you started your career here and what attracted you to The Child Center?

Seline Bearman, LCSW-R: Around 1992, I became a social work intern at The Child Center, which was called Queen’s Child Guidance Center at that time. A former supervisor of mine reached out when I was about to graduate. Soon I joined a school program at The Child Center and later worked in one of the clinics. Around this time, I had two children, so I took a little bit of time off. Then I ended up transferring to the Flushing clinic, because I speak Mandarin Chinese, for another school program for new immigrants. I went on to be a field instructor for other interns and got promoted to senior social worker. Through the years, programs and sites opened and shut; we were always consolidating and restructuring. And then I ended up where I am now. Since 2017, I have served the Early Childhood Mental Health Program as a director. Since then our team has probably doubled in size. It’s really exciting to see the growth and to be able to have more staff and help more clients.

What are some of the most memorable moments, valuable lessons, or milestones from your time with us?

Something I feel strongly about is maternal mortality and perinatal health. Unfortunately, there are moms-to-be who don’t know their rights and don’t have access to quality care. We’ve had quite a few perinatal clients who have almost died giving birth, which is very disturbing and simply unacceptable in this day and age. Our team is focused on supporting these young moms and ensuring they know what options are available to them. It’s a blessing to be able to work with them and support their growth and resilience.

headshot of Seline Bearman

Seline in 2024

How has the organization changed over the years, and what are the most significant transformations you’ve witnessed? What do you think is in the future for The Child Center?

The agency has changed tremendously in the time that I’ve been here. Thirty years ago, the entire team could fit into one large room when we had a holiday party. There were only maybe a hundred employees at that time, so we really knew almost everybody.

Did you know Jean Coppola and Kwan Wong? We recently interviewed them, and they started around the same time as you.

Oh yes, absolutely. Kwan and I used to work together in the Flushing clinic; our paths have crossed many times. And I knew Jean very well because she used to come in and do meetings and bonding activities with all the front desk staff. And there are a few others who have been here for a very, very long time like myself, or even longer.

In terms of the most significant changes, I would say the establishment of the electronic health record, since everything before that was handwritten. This was a total game changer that led to the clinical record. It made everything easier, especially in a crisis situation, I could just check the electronic health record and figure out what was going on rather than running into the office to find the paper chart.

Another big change was the pandemic. We had to transform the way we provided therapy when most of the clinics were closed. Only the school program at the Corona site was open. By offering tele-health we were able to serve clients we were never able to reach before, particularly pregnant mothers and parents of newborns who had a hard time keeping their appointments. Now about 30 percent of our clients in the Early Childhood Mental Health program are perinatal.

What has been the most rewarding aspect of working here for so long?

As far as rewarding aspects, every day is a reward, and I mean that. The reason that I’ve been here for so long is because I really, really enjoy my job. Every day feels like a new challenge, and I feel like I am learning something new all the time. We are constantly training our staff and mentoring young clinicians. And beyond our clinicians, we have family peer advocates that work in our program, and our front desk staff who have moved up and gone back to school. That’s something that I really love about The Child Center: the way we encourage people to grow.

Staff Spotlight: Jacquelyn Blake, Senior Vice President of Holistic Philanthropy

Head shot of Jacquelyn Blake

Head shot of Jacquelyn BlakeThe Child Center of NY is excited to announce a new position at our organization: Senior Vice President of Holistic Philanthropy!

This newly created position will be held by Jacquelyn Blake, CFRE, who has been a vital leader on our development team for more than two years, bringing innovative ideas and a deep commitment to our mission.

We sat down with Jacquelyn to discuss her vision for the future of fundraising at The Child Center. Her insights promise to elevate our approach and strengthen our impact on the communities we serve. Join us in celebrating Jacquelyn’s achievements and her new role!

The Child Center of NY: Can you share a little about your journey at The Child Center and the key experiences that led to your promotion?

Jacquelyn Blake, CFRE: The simplest answer I can provide is that the door was opened for me. I’ve experienced a lot of tears and heartache from trying to force doors open that I wasn’t meant to go through. Looking back at my journey here, I can now see that I was never meant to be in certain spaces in those capacities. But at The Child Center, everything just… opened up. Leadership trusted my expertise and allowed me to dive into all the geeky fundraising things I’ve always wanted to do. I had freedom. I had trust. I had opportunity.

So, I walked through the door that was opened to me—and here I am.

To those who may feel discouraged or overwhelmed by the weight of what’s before you, I want to remind you to be bold and walk through the door that’s opened for you. Sometimes, we push ourselves to fit into spaces we’re not meant for, but when we align with our purpose and stay true to our values, the right path opens up. The Child Center gave me that path, and I’m grateful every day for the opportunity to be part of a team working toward systemic change.

As this is the first role of its kind at our agency, what is your vision for our fundraising strategy moving forward?

I want to discover our donors’ hero stories. What I mean by that is I want to understand the vast world of our donor reach and how they want to show up for those we serve. Every donor has a story to tell, and I want to hear them all. Fundraising can sometimes be biased—focusing only on the donors who give the most. But what I’ve learned from experience is that wealth is often quiet. It’s not boastful, flashy, or prideful.

The little old lady who gives five dollars to support our mission may have given her last because she cares that much. In my eyes, she’s the wealthiest person I could meet, not because of her financial status but because of her wealth of love, compassion, and commitment to our community. That’s what I want our fundraising strategy to reflect—an environment where all donors are valued equally, where every contribution is celebrated, and where our mission is shared by all who join us in our efforts.

This vision of holistic philanthropy is about creating a space where every donor, regardless of their gift size, feels connected to the bigger picture of systemic change we’re working toward. It’s about creating meaningful, lasting relationships and ensuring we give our best to everyone who believes in our mission.

Why do you believe this fundraising role is crucial for the agency, and what impact do you hope to make in this position?

This past year, I seriously considered leaving the fundraising profession for good. But what I realized wasn’t that I wanted to leave fundraising entirely—it was that I wanted to leave transactional fundraising behind. I’ve been in situations where I was told to “just get the money” or “secure the gift, no matter what.” It goes back to not forcing yourself through doors that aren’t meant for you. I think I would have lost myself if I had stayed in roles where my values weren’t aligned with the mission.

I’m proud to say I’ve shed those experiences and am now bringing a holistic philanthropy approach to everything we do here at The Child Center. Holistic philanthropy is about so much more than just securing donations; it’s about building a community of changemakers who share our vision and values. I’m incredibly grateful to be surrounded by a team that believes in this approach, too.

My goal is to find “our people”—those who will stand with us through thick and thin. These individuals and partners will answer our calls to action not out of obligation, but because they see the need and act out of love and compassion. If we can build these kinds of authentic, lasting relationships, I know The Child Center will be positioned for scalable success. It’s about aligning our mission with people who want to be part of something much bigger—people who are committed to systemic, long-term change.

How do you envision collaborating with your colleagues across the agency to enhance fundraising efforts?

I want holistic philanthropy to be a movement within The Child Center. Philanthropy isn’t just about giving money—it’s about giving time, attention, and energy to the people and causes around us. As we all work toward this incredible mission, I want to invest my time with each and every one of you. I want to hear your stories, understand your department’s needs, and ensure everyone feels empowered to dream bigger and be bolder in their work.

If you have a dream for what’s possible at The Child Center, I want to hear about it. We all need the space and platform to voice our ideas and collaborate to make them a reality. I truly believe that our supporters share in these dreams—they’re invested in more than just our programs; they’re invested in our vision for the future.

Together, we can create something far more powerful by tapping into our colleagues’ and supporters’ passions. I would love to explore that with you and work collectively to build a stronger, more connected community. When we dream together, we have the potential to make a lasting, transformative impact on those we serve.


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